Complaints
If you have a concern about services or charges, please raise it with Robert Jonathan Pitman using the contact details below.
How to raise a complaint
- Email: jonathan@rjpitman.com
- Phone: +44 (0)7976 704612
Please include your name, contact details, a short description of the concern and the outcome you are asking Robert Jonathan Pitman to consider. Do not send original documents through the contact form.
Legal Ombudsman
The SRA Code requires clients to be told about complaint routes and Legal Ombudsman timing. The Legal Ombudsman states that complaints are normally within one year of the problem or awareness of it, and within six months of a final response from the service provider.
Legal Ombudsman timing information
SRA concerns
The SRA deals with professional conduct concerns about solicitors. Service complaints should normally start with the service provider and, where eligible, the Legal Ombudsman route.